Accessibility Statement for the Museum Card website museot.fi and Museokortti mobile application (iOS and Android)

This is the accessibility statement for the Museum Card website museot.fi and the Museokortti mobile application (iOS and Android), prepared on June 25th 2025. The statement was last updated on June 25th 2025.

This accessibility statement is based on a self-assessment carried out by Museum Card business entity, FMA Creations Oy. The assessment was performed using automatic accessibility evaluation tools and manual assessment methods. The website and mobile application comply with accessibility criteria levels A and AA (WCAG 2.1) in accordance with the Act on the Provision of Digital Services (306/2019), and there are no critical accessibility deficiencies.

Accessibility is continuously monitored and considered in the development of all new features.

Feedback and contact information

You can provide feedback on accessibility and request information in accessible formats using the following contact details.

Email: museokortti(at)museot.fi

Telephone: 044 7845 745 (open weekdays 9:00–16:00)

We will respond to your feedback within 14 days.

Enforcement procedure

If you notice accessibility issues on the website and do not receive a reply from us within 14 days, you can file a notification with the supervisory authority.

Contact information of the supervisory authority

Finnish Transport and Communications Agency Traficom

Digital Accessibility Supervision Unit

https://www.saavutettavuusvaatimukset.fi/en

Email: saavutettavuus(at)traficom.fi

Telephone switchboard: 029 534 5000