Customer service

Our customer service is here to help with any situations related to purchasing or using your card. If your card is lost or if you're encountering issues with our online store or app, feel free to contact us – we're happy to help!

Give Father A Museum Card - Fascinating experiences all over Finland!

A year-long entrance ticket to more than 300 museums in Finland is a perfect Father's Day gift for anyone. This gift will include experiences in the world of art, science, history, design or even ice hockey.

Over 360 Ideas for Summer Adventures – Bring a Museum Card as Your Travel Companion!

Have a look at our recommendations and find the best ideas for your summer holiday in Finland. The Museum Card is a useful travel companion for a thrifty domestic traveller. The card gives you unlimited access to more than 360 attractions, such as Turku Castle, Heureka and the Hämeenlinna Prison.

Accessibility Statement for the Museum Card website museot.fi and Museokortti mobile application (iOS and Android)

1. Buying a Museum Card for yourself or as a gift

Give a Museum Card as a gift – Christmas offer of one extra month (12 + 1 months) for all Museum Cards

An immaterial gift, a full year of new experiences! A year-long entrance ticket to more than 300 museums in Finland is a perfect gift for anyone. The Museum Card (€72) includes experiences in the world of art, science, history, design or even ice hockey.

Give Father A Museum Card - Fascinating experiences all over Finland! Digital gifts now get one month free

Celebrate Father’s Day with a ticket to 370 museums. A Museum Card brings joy and activities to every day of the year. Digital gifts get one extra month for free until Father’s Day, 12 November.

A year of experiences with the Museum Card – now also with monthly payment!

Enjoy hundreds of experiences for just €7.45 a month. With the Museum Card's new payment option, you get access to 360 museums for a full year at an affordable monthly price. When you choose the monthly payment, you commit to paying for the card in 12 instalments.

3. Extending the validity of the Museum Card and combining cards

Museum Card customer service’s opening hours – also see our frequently asked questions

The Museum Card customer service is closed on the banking holidays during Christmas.

Experiences for every day of the year – check the Museum Card Black Friday offer!

Unlimited experiences – visit museums as often as you want with a Museum Card! Get a Museum Card now for €64, the cheapest price of the year (orig. €76). The special offer is available online and at Museum Card museums until Monday, 27 November.

Autumn Offer: Renew your Museum Card for the discounted price of €73

This autumn, get 12 more months of art, history and inspiration – for just €73! Explore the season’s most talked-about exhibitions with this limited-time offer: The Offer is valid online and in museums until 12 October.

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Summer offer: Museum Card only 62 € (normal price 74 €)

Welcome to museums! Enjoy the cultural summer and take advantage of the Museum Card offer. Buy a new Museum Card or extend the validity of your card for 62 €. The offer is valid online on our web store until Wednesday 15 June, 2022.

Give a gift that brings joy for a whole year – our Christmas offer gets you one extra month for free!

Edit: The offer is no longer valid. Give a Christmas gift that brings joy every day of the year. The Museum Card opens the door to the past, present and future: new directions in science and art, fascinating history and highlights of sports and music. Our Christmas offer now gets you one extra...

Most common questions

The Museum Card is your year-long ticket to 360 museums in Finland

Experiences for every day of the year – check the Museum Card Black Friday offer!

The offer is no longer available! Unlimited experiences – visit museums as often as you want with a Museum Card! Get a Museum Card now for the cheapest price of the year of €62 (normally €74). The special offer is only available online.

Take advantage of the gift offer and celebrate Mother's Day with 360 experiences!

Give the delightful gift of a year-long cultural journey for Mother's Day! A Museum Card is a popular gift that suits many tastes. Museum Cards as a gift for only €69.90 (normally €79). The gift offer is valid only online until 12 May.

Frequently asked questions: museum card as a gift

Give the Museum Card as a present – An immaterial gift, a full year of new experiences

A year-long entrance ticket to more than 300 museums in Finland is a perfect gift for anyone. This gift will include experiences in the world of art, science, history, design or even ice hockey. The period of validity of a new Museum Card will begin with the first museum visit. Thus, the recipient...

Give a Gift of Joy – Christmas Offer of One Extra Month (12 + 1 months) for All Museum Cards

The offer is no longer available! An immaterial gift, a full year of new experiences! A year-long entrance ticket to 350 museums in Finland is a perfect gift for anyone. The Museum Card (€74) includes experiences in the world of art, science, history, design or even ice hockey.

Discover the Museum Card Black Friday Offer!

The offer is no longer valid. Endless adventures await – enjoy unlimited visits to museums with the Museum Card! Get your Museum Card now for just €67, the best price of the year (normally €79). This special offer is available online and at museums until Sunday, December 1.

Company orders

4. Registering as a user of the Museum Card 

Did you receive a Museum Card as a gift?

Give a gift that brings joy – new Museum Cards for only €73!

A Museum Card is a gift that brings joy throughout the year! Granting admission to 360 museums, it offers versatile experiences, from art to science, from history to sports. As a Christmas offer, you get new Museum Cards for only €73 (reg. €79). The offer is valid in museums and online.

Museum challenge photo competition – win a Museum card!

Take a picture or video of some of your Museum challenge accomplishments and add the picture on social media with the hashtags #museohaaste and #Museokortti. The best posts will be awarded with a museum card each month until the end of the year!

6. Other Museum Card issues, fault situations and losing the card

Bring joy to the stars of the spring with a Museum Card – buy gifts now at a fantastic discount!

A Museum Card is an excellent gift for the stars of the spring: for graduating students, birthdays, newlyweds or as a Mother’s Day gift! Get a Museum Card as a gift now for only €67 (normally €76). The year-long ticket to 350 museums suits every taste.

Birthday deal: Museum Card at a special price for yourself or as a gift!

Delight someone this spring – or begin your own year-long cultural adventure! To celebrate the Museum Card's birthday, all Museum Cards are now just €76 (regularly €79/€86). That’s access to 360 museums across the country for a full year. Treat yourself or gift unforgettable experiences...